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What is Dealer Promise?
 

It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

While all of our dealers are reputable traders some of them have taken it to the next level by signing up to our Dealer Promise.

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What are the promises? The dealer will......

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- Provide a minimum of 6 months MOT on all vehicles


- Offer a road test to ensure the vehicle meets your requirements


- Hand over all essential documents including V5 registration document, MOT certificate and any available service records


- Provide a free history check on every vehicle


- Welcome any vehicle inspection by us or any other independent third party, prior to purchase


- Professionally prepare and hand over the vehicle in a good condition


- Be audited by us once a year to ensure compliance with this Dealer Promise


- Enable you to escalate issues to us and we will mediate between you and the Dealer


- The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase


- All vehicles advertised on aacars.com come with 12 months free breakdown cover, make sure you get covered

Tel: 01909-562466

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